Terms and Conditions mybet Malaysia

1Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Player" or "User") and mybet ("Company", "we"). This document governs your use of the mybet.st website, the mybet mobile app, and all related services.

By accessing, registering, or using any part of the mybet platform, you confirm that you have read, understood, and agreed to be bound by all terms contained herein. If you do not agree with any part of these terms, please cease using the platform immediately.

Mybet reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform. Your continued use of the platform after any amendment is published constitutes acceptance of the revised terms.

2Account Eligibility

To register and use mybet's services, you must meet all of the following eligibility requirements:

• Age at least 18 years of age on the date of registration.
• Not currently on any active self-exclusion list or gaming limit programme.
• Has full legal capacity to enter into a binding agreement.
• Not previously banned or removed from any mybet platform for policy violations.
• Registers voluntarily for personal entertainment purposes only.

Mybet reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified period may result in temporary suspension or permanent closure of your account.

3Account Registration & KYC Verification

During the registration process, you are required to provide accurate, complete, and current information. False or misleading information provided during registration may result in account closure and forfeiture of any balance or winnings.

As part of the Know Your Customer (KYC), mybet may at any time request that you submit identity verification documents, including:

• A valid copy of your identity card or passport.
• Proof of current address (such as a utility bill or bank statement not older than 3 months).
• Proof of ownership of the registered payment method.
• Any additional documents required for legal compliance purposes.

The KYC verification process is a protective measure we take to ensure the security of your account and prevent identity fraud. All submitted documents are safeguarded under our strict privacy policy.

4Deposit & Payment Methods

Mybet accepts deposits via a variety of secure and convenient local payment methods, including online banking, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed through encryption-protected payment channels.

The deposit terms and conditions are as follows:

• Minimum and maximum deposit limits vary depending on the selected payment method.
• Deposited funds must come from a legitimate source and belong to the registered player.
• Mybet does not accept third-party deposits made on your behalf.
• Successful deposits will be credited to your account within the timeframe specified by the chosen payment method.
• Any deposit suspected of being linked to illegal activity will be blocked and reported to the relevant authorities.

5Fund Withdrawal

Mybet is committed to processing all legitimate withdrawal requests promptly and transparently. Your winnings are entirely yours, and we will not withhold any legitimate withdrawal without a sound and stated reason.

The withdrawal terms and conditions are as follows:

• Withdrawals can only be processed to the same payment method used for the original deposit.
• All bonus wagering requirements must be fully met before a withdrawal can be processed.
• KYC verification must be completed before your first withdrawal is approved.
• Mybet reserves the right to request additional verification for withdrawal requests that exceed certain limits.
• Withdrawal processing time ranges from 5 minutes to 24 hours depending on the chosen method and verification requirements.

If there is any delay in processing your withdrawal, please contact our customer support team, available 24/7. We will investigate and resolve the issue as promptly as possible.

6Bonuses, Promotions & Special Offers

All bonuses and promotions offered by mybet are subject to the wagering requirements and specific terms stated in each offer. You are advised to read the conditions of each promotion carefully before accepting any bonus.

• The welcome bonus is only available to new players who have never previously registered an account with mybet.
• Wagering requirements (rollover) must be fulfilled within the specified validity period. Bonuses that do not meet the requirements within that period will expire automatically.
• Mybet reserves the right to cancel any bonus or promotion if there is any indication of abuse, fraud, or system exploitation.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Each player is eligible to receive each type of bonus once only, unless otherwise stated.
• Mybet reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.

7Betting & Gaming Rules

All betting and gaming on the mybet platform is subject to the specific rules set for each game type. It is the player's responsibility to understand the game rules before placing any bet.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a verified technical error.
• In the event of a technical error or service disruption, mybet reserves the right to void affected bets and refund the wagered amount to the player.
• Accepted and confirmed bets are binding. Players may not cancel a bet once it has been placed.
• Mybet uses certified and audited Random Number Generators (RNG) to ensure the fairness of all casino games.
• For sports betting, odds are subject to change until a bet is fully confirmed by the system.

8Prohibited Player Conduct

To ensure a fair and safe gaming environment for all users, the following activities are strictly prohibited on the mybet platform:

• Use of automated software (bots), scripts, or any technological tools to exploit games.
• Collusion between players to manipulate game outcomes.
• Money laundering or any suspicious financial activity.
• Identity impersonation or use of another person's personal information.
• Exploiting any bugs, technical errors, or system vulnerabilities to gain unauthorised advantage.
• Any attempt to hack, breach, or disrupt the operations of the mybet platform.
• Use of offensive language, threats, or disruptive behaviour towards other players or mybet staff.

Mybet reserves the right to take immediate action against any account suspected of involvement in the above activities, including temporary suspension, permanent closure, and reporting to the relevant authorities.

9Privacy & Data Protection

Mybet takes the protection of your personal data seriously. All information you provide to us is safeguarded in accordance with our comprehensive Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).

The data we collect is used for the following purposes:

• Player identity and eligibility verification.
• Secure processing of financial transactions.
• Prevention of fraud and illegal activity.
• Enhancement of user experience and platform services.
• Compliance with legal and regulatory requirements.

For more information on how we manage your personal data, please refer to Privacy Policy in full.

10Limitation of Liability

Mybet provides its platform and services on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, we cannot fully guarantee that the service will be free from interruptions, delays, or technical errors.

• Mybet is not liable for any loss or damage arising from service interruptions that are beyond our control.
• Mybet is not liable for any monetary losses incurred by players in wagering activities — wagering carries financial risks that must be borne by the player.
• Any valid claim against mybet is limited to an amount equal to the player's account balance at the time of the incident.
• Mybet is not liable for any indirect, consequential, or punitive losses suffered by players.

11Account Closure & Termination

Either you or mybet may close your account at any time. However, there are circumstances under which mybet reserves the right to close or suspend your account without prior notice:

• Violation of any terms or conditions in this document.
• Confirmed fraud, attempted fraud, or suspicious activity.
• Failure to complete the KYC process within the specified timeframe.
• Use of multiple accounts or identity impersonation.
• Instructions from relevant authorities or regulatory bodies.

Should your account be closed for reasons beyond your control, any remaining balance (after deducting any bonus funds that have not met the required conditions) will be returned to you via your original payment method within a reasonable timeframe.

If you wish to voluntarily close your account, please contact our support team via live chat or our official email. All account closure requests will be processed within 3 business days.

12Amendments to Terms & Applicable Law

Mybet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Notice of changes will be published on the platform with a clear effective date.

Your continued use of the mybet platform following any published amendments constitutes full acceptance of the revised terms. You are advised to review this page periodically to ensure you remain up to date.

These Terms and Conditions are governed by applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through negotiation. Should a negotiated resolution not be reached, the dispute will be referred to a mutually agreed arbitration process.