Gambling should be entertainment — not stress. At mybet, we provide the control tools, guidance, and support you need so every gaming session stays fun, safe, and fully in your hands. Our players' safety is our number one priority.
Why This Matters
For most people, betting is a way to enjoy their favourite sports, experience the thrill of a casino, or simply fill their leisure time with exciting activity. That is the original purpose of mybet — to provide a fun and trustworthy platform.
That said, we understand that for some individuals, gambling habits can become difficult to control. When wins start to feel like a necessity, or when losses begin to cause serious emotional distress — that's a sign gambling has crossed the line from entertainment.
Mybet takes this responsibility seriously. We have built a comprehensive set of self-control tools directly into our platform and are committed to connecting players who need help with the right support resources. No one should feel ashamed to ask for help — it is a sign of strength, not weakness.
mybet's Core Principles: All responsible gaming tools at mybet are free, easily accessible, and can be activated instantly through your account settings or by contacting our support team.
Answer these questions honestly. If you answer "yes" to more than 3 questions, it may be time to speak with someone.
Do you frequently think about gambling even when you're doing something else?
Have you ever tried to hide your gambling habits from family or friends?
Have you ever gambled with money meant for daily expenses?
Do you feel restless or irritable when you try to stop gambling?
Have you ever borrowed money or sold belongings to continue gambling?
Do you keep gambling to try to win back money you've lost?
If you need support, contact our team at [email protected] or via 24/7 Live Chat on the platform.
Platform Features
Mybet provides a range of control tools that you can use at any time to keep your gaming experience within healthy and comfortable limits.
Set the maximum deposit amount you can make in a day, week, or month. Once the limit is reached, our system will automatically block additional deposits until the period resets.
Limit your game session duration — mybet will remind you when your set time is nearly up and automatically log you out when the limit is reached. A great way to stay mindful of how long you play.
Set a maximum loss amount you are willing to accept within a given period. Once the loss limit is reached, your account will be temporarily frozen for the duration you choose.
Take a short break from 24 hours up to 6 weeks. During the break period, your account will be automatically reactivated on the date you choose — no need to contact anyone.
Choose to exclude yourself from the mybet platform for 6 months, 1 year, 3 years, or permanently. During this period, your account will be inaccessible and no bonuses or promotions will be sent to you.
Opt out of all marketing communications — including bonus offers, promotional notifications, and campaign emails — at any time via your account settings, with no reason required.
How to Use
All responsible gaming control tools at mybet are designed to be easy to use. No waiting or approval is needed — most can be activated instantly.
Access your account via the mybet website or mobile app. Always log in using valid and secure account credentials.
Click your profile icon at the top right corner and select "Account Settings" or "Security Settings" from the dropdown menu.
In your account settings, look for the dedicated "Responsible Gaming" or "Game Controls" section where all tools are available in one place.
Choose the tool you need, enter your preferred limit value or time period, and click "Save". Changes take effect immediately or within the set verification period.
If you encounter any difficulties or wish to request a self-exclusion immediately, reach us via our 24/7 Live Chat or email [email protected].
Limit Visualizer
Here is how the deposit limit display looks in your account once a limit has been set and is active:
Important: Deposit limit reductions take effect immediately. Increasing your deposit limit requires a 7-day waiting period for your own protection.
Note: The figures above are for illustrative purposes only. Actual limits are based on each player's individual settings and can be adjusted to suit your needs.
Warning Signs
Problem gambling doesn't happen overnight — it develops gradually. Recognise these early warning signs so you or a loved one can seek help sooner.
Feeling the need to gamble with increasingly larger amounts of money to get the same excitement.
Frequently thinking about gambling — planning the next session, calculating the money needed, or replaying past wins and losses.
Feeling restless, irritable, or depressed when trying to cut back or stop gambling.
Using money set aside for bills, rent, or family needs to gamble.
Deceiving or hiding the extent of gambling involvement from family members, friends, or employers.
Continuing to gamble despite knowing it is causing serious financial, relationship, or emotional problems.
Relying on others for money to cover living expenses because funds have been spent on gambling.
Gambling as a way to escape problems, feelings of guilt, anxiety, or depression.
Having thought about or repeatedly considering committing crimes such as theft to obtain money for gambling.
Remember: Recognising the problem is the first and most courageous step. If you or someone you care about is showing any of the signs above, please reach out to mybet or a relevant gambling support organisation. Help is available and always free.
Mybet's Commitment
Responsible gaming is more than a slogan at mybet. It's built into how we design our platform, how we train our support team, and how we engage with our players every day.
We actively monitor unusual gameplay patterns and may proactively reach out to players if we detect concerning signs. This is not to limit your enjoyment — it is part of our responsibility as a platform operator that genuinely cares.
18+ Policy: mybet enforces a strict no-compromise policy — all players must be 18 years of age or older. Every new account goes through a thorough KYC verification process, including date of birth verification using official Malaysian identification documents.
External Support Resources
If you feel gambling has become a problem, professional help is the best option. Here are resources you can reach out to:
Malaysia's national welfare helpline. Call 15999 — free, confidential, and available 24 hours a day.
Free emotional counselling service. Provides confidential support for those experiencing serious stress and anxiety.
Government health clinics across Malaysia offer affordable psychological counselling and mental health services.
Reach our dedicated responsible gaming team directly at [email protected] — we'll help you activate control tools or refer you to the right support resources.
FAQ
We understand you may have questions. Here are answers to the most frequently received queries about responsible gaming at mybet.
Join mybet Today
Mybet believes the best experience is when you play with full control, within limits you set yourself. Register now and enjoy a platform that puts your well-being first, every time.